How better training is changing India’s health insurance conversations
Published on: Jan. 30, 2026, 3:33 p.m. | Source: The Economic Times
India’s post-Covid customers are asking tougher questions about health insurance, compelling agents to become true advisors instead of transactional sellers. Here’s how structured training, clearer communication and local-language explanations are transforming frontline advisory. And why that shift is key to preventing claim shocks and building long-term trust.
