
Patient confronts therapist over ChatGPT use in sessions, exposing a growing trust crisis in mental health care
Published on: Sept. 5, 2025, 7:26 p.m. | Source: The Economic Times
A MIT Technology Review investigation has revealed that some therapists are secretly using ChatGPT during sessions, leaving patients feeling betrayed. One patient, Declan, discovered his therapist pasting his words into the AI mid-session, while others noticed AI-crafted emails and responses. Experts warn that undisclosed AI use undermines trust and risks patient privacy, as ChatGPT is not HIPAA compliant. With burnout high, therapists may be tempted, but transparency remains essential.